As this blog progresses, I think its important that I not only tell you the patient's stories, but you should also get an understanding of the types of people that it takes to invest themselves into something that can sometimes be completely thankless.
Therefore, I give you "The Dream Team..." (initials only -- some of them transposed because I've asked no one's permission to do this)
KB --- Practice Manager/COO --- You ever clicked with someone the moment that you met? That was me and KB. This lady is a BOSS. In every sense of the word. Completely covered in a amazing anointing. Steady. Funny. Mogul minded. And all the way down to earth. I don't think we could have ever imagined that we would have found someone with such a perfect background to run the operations of the clinics. If I sound like her groupie, its because I am.
CK --- Certified Medical Assistant -- young, bubbly and completely obsessed with her hair. At first meeting, all I could focus on was the doobied hair and the colorful nails. Yes, I raised an eyebrow when she came in for her interview, but something else about her said we should make her a part of what we were doing. Admittedly, she has a lot to learn, but she seems to be a whiz at phlebotomy. She's way more shy than I would have ever imagined. But we want her to understand that she is just as much a part of what we are doing as anyone else is and that needs to be the steel rod running down her back everyday that she steps into the clinic. SAY IT WIT YA CHEST, CK!!! SAY IT WIT YA CHEST!!!
AF--- Eligibility Coordinator --- talk about a steady force. She comes to work everyday with the single minded purpose of getting her job done. She is smart and has a heart of gold. She is really versed in contracts and eligibility for services in and among the local programs. Sometimes, you need that person who is just responsible and calm to balance the frantic energy that can invade the atmosphere. Sometimes, I think that she might think the rest of us are completely insane.
HL -- Eligibility Coordinator --- Ok. She is great at her job and also has invaluable experience in benefits management and community programs. But she is absolutely hilarious with her quirky nature and if for no other reason, I'd like to keep her around just for the entertainment value. She wears her heart on her sleeve and the patients love her to pieces. We do, too. She's completely bathed in humanity, so we feel like we have to protect her from the not so sincere intentions of the patients who would try to take advantage of her generosity. If we could just get her to quit smoking, though...
YG --- Program Coordinator/Grant Administrator --- Our 6th man. This guy is the Don. You ever met someone who can get anyone to listen to what he has to say AND buy into it? This is that guy. And don't mistake what he says for propaganda. He just has a way of making the ugly truth a little prettier. He is new to healthcare administration. But he caught on fast. I think if he decides to stick with what he is doing, he could really make some major waves in the Richland Community. Dude got moves like Jagger. And he wears really nice shirt and tie combinations.
There's lots of other people on the fringes that help make what we do possible. But this is the core. A beautiful bundle of an eclectic mess. Its part of what I love about what I do.
Cause sometimes it takes crazy to overcome craziness.
Towanna
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